Here at Cactus, we care about the privacy of our clients, so we have created this policy to tell you what measures we take to protect their personal information.
Cactus requires up-to-date contact, billing and any other required information relevant to the Customer's service in order to communicate with them effectively. Such details are also gathered for billing, administrative and support purposes.
From time to time, Cactus will place a cookie on the Customer's computer which enables the company to identify the Customer for authentication and other such purposes. This information will not be used to log activities either on or outside of the Cactus website.
When visiting the Cactus website, a unique identifier for the Customer's computer or network called an IP address may be logged by the Cactus system in the interests of security and the collection of visitor statistics. An IP address cannot be used to identify the identity of a particular user, but it can be used to trace a visit to it's originating network.
By requesting a SSL certificate or other service from Cactus provided by another company, the Customer agrees to allow us to share the relevant information with the issuing organisation in order to proceed with the setup process. Otherwise, the Customer's information will be kept entirely confidential at all times unless a court order or authorisation is provided by the Customer giving Cactus authorization to distribute any required details.
We are occasionally asked to provide information on sites hosted with ourselves, and sometimes need to provide links to sites running on our services. Submitting a testimonial or providing written consent will result in information about the Customer's website to be shared, excluding any stored data. Data shared includes the URL, use of the site, number of monthly visitors and other basic statistics.
Invoices sent by Cactus are billed using PayPal, and so using this method you also agree to share your data with them according to their Terms, Privacy Policy and any other conditions that may apply.
Cactus recommends that the Customer changes their login passwords on a regular basis in the interest of information security. Cactus stores all passwords in a secure database with key client information, but does not retain payment information with the exception of PayPal payment data so that we can refer to a transaction in the future if necessary.
